← Back to Verde Valley Lawn Services

Terms of Service

Effective date: October 12, 2026

These Terms of Service ("Terms") apply to your use of rgvlawncare.com and to lawn care, landscaping, and grounds maintenance services provided by Verde Valley Lawn Services ("Verde Valley," "we," "us," or "our") in the Rio Grande Valley of Texas. By using our website, requesting a quote, booking service, or paying for service, you agree to these Terms.

1. Services and Quotes

  • Prices on our website, package prices, and online estimates are based on the information you provide, such as lot size and property condition.
  • Custom projects, commercial properties, and heavily overgrown lots may require an on-site walk-through before we give a final price.
  • If the property is different from what was described (for example, larger, more overgrown, or harder to access), we will let you know about any price change before doing the extra work.
  • Unless stated otherwise in writing, a quote is valid for 30 days.

2. Scheduling, Weather, and Property Access

  • We service the Valley on regional routes and will do our best to keep your service on a consistent day.
  • Rain, storms, extreme heat, or unsafe conditions may delay service. When that happens, we will reschedule to the next available day.
  • Please make sure we can safely reach the service area: unlock gates, secure pets, and remove toys, hoses, furniture, and debris from the lawn.
  • Please mark or tell us about sprinkler heads, low-voltage or landscape lighting wires, invisible pet fences, cables, and other hidden objects. We are not responsible for damage to items that were not visible or marked.
  • If we cannot access the property on the scheduled day, the visit may still be counted or charged as a trip, depending on your service plan.

3. Recurring Service and Cancellation

  • Our recurring plans (such as weekly or bi-weekly service) do not require a long-term contract.
  • You may cancel or pause recurring service at any time by calling or texting us at (956) 520-2503 or emailing us. Please give notice before your next scheduled visit so you are not charged for it.
  • We may decline, pause, or end service at our discretion, for example for safety reasons or unpaid balances.

4. Payment

  • Payment is due when you book online or as stated on your invoice.
  • If you choose a recurring plan with automatic payment, you authorize us and our payment processor to charge your saved payment method on each billing date until you cancel.
  • Payments are processed by a third-party payment processor. We do not store full card numbers.
  • Service may be paused if a payment fails or a balance is past due.

5. Service Concerns

If you are not satisfied with a visit, please contact us within 48 hours with a description and photos, and we will review it with you. Lawn health and appearance depend on factors outside our control, such as weather, drought, freezes, watering, irrigation performance, soil, pests, and disease, so we cannot promise specific results.

6. Property Damage and Liability

  • Verde Valley Lawn Services is insured. If you believe our crew damaged your property, please report it within 48 hours with photos so we can review it promptly.
  • We are not responsible for pre-existing conditions, normal wear, unmarked hidden objects, or plant and turf loss caused by weather, drought, freezes, watering, irrigation problems, pests, or disease.
  • To the extent allowed by law, our total liability for any claim related to a service is limited to the cost of repairing the damage we caused or the amount you paid for that service, whichever is less, and we are not liable for indirect or consequential damages.

7. Photos

We may take before-and-after photos of the service area for our records, and completion photos are available on request. We will not publish photos that show your address or identify you without your permission.

8. Text Messaging (SMS) Terms

By checking an SMS consent box on our website or otherwise opting in, you agree to receive text messages from Verde Valley Lawn Services at the number you provided.

  • What you will receive: non-marketing messages about your quote request, appointment scheduling, and service updates; and, only if you separately opt in, marketing messages such as special offers and promotions.
  • Frequency: message frequency varies.
  • Cost: message and data rates may apply.
  • Opt out: reply STOP at any time to stop receiving messages. You may receive one final message confirming that you have opted out.
  • Help: reply HELP or contact us at (956) 520-2503 or [email protected].
  • Consent to receive text messages is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

For details on how we handle your information, including mobile numbers, please see our Privacy Policy.

9. Website Use

Content on rgvlawncare.com is provided for general information and may change without notice. Please do not misuse the website, submit false information, or attempt to interfere with its operation. Your use of the website is also governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of the Texas county where the services were performed.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date. Continuing to use our website or services after changes are posted means you accept the updated Terms.

12. Contact Us

Verde Valley Lawn Services
Rio Grande Valley, Texas
Phone: (956) 520-2503
Email: [email protected]
Website: rgvlawncare.com